Digital Boost Terms & Conditions
Terms of Use
- General
1.1 These terms (together with the terms referred to at paragraph 1.2 below) set out the terms and conditions ("Terms") on which you may use:
a) our website at https://www.digitalboost.org.uk/ and any subdomain of our website, including those created for one of our partners (for example, partner.digitalboost.org.uk/) (collectively the "Website"), whether as a guest or a registered user; and
b) any associated services which we provide through the Website (including but not limited to Workshops, Masterclasses, Mentoring Calls, Replays, Recommendations, Action Plan, Messaging, Insights, Resource Centre, your Dashboard and registration services in relation to Face to Face Events) which are designed to allow organisations to get support and guidance (together, the "Services").
1.2 These Terms refer to the following additional terms, which also apply to your use of the Services:
a) Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By accessing and/or using the Services, you consent to such processing and you warrant that all data provided by you is accurate and up to date. This policy can be found here: https://digitalboost.org.uk/privacy-policy/
b) Our Cookie Policy which sets out information about the cookies on our Website. This policy can be found here: https://digitalboost.org.uk/cookie-policy/
c) Our Events Policy, which sets our additional terms that apply to our face-to-face events. This policy can be found here: https://digitalboost.org.uk/event-terms-conditions/
PLEASE READ ALL OF THESE TERMS CAREFULLY BEFORE USING THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE WEBSITE AND/OR OUR SERVICES.
We may amend these terms from time to time. We will notify you of any changes by email and/or through the Website. These terms were most recently updated on the 7 November 2025.
2. Definitions
2.1 "Content Standards" means the content standards as set out in section 10.8 and 10.9 of these Terms;
"Data Protection Legislation" means applicable laws and regulations relating to the use of use, protection, security and privacy of Personal Data, as amended from time to time, including the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 (“UK GDPR”), Data Protection Act 2018 and Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”).
"Intellectual Property Rights" means any and all patents, trademarks and service marks, registered designs, design rights and copyright, moral rights, rights in data and databases and other protectable lists of information, rights in confidential information, trade secrets, inventions and know how, trade and business names, domain names, get ups, logos and trade dress (including all extensions, revivals and renewals, where relevant) in each case whether registered or unregistered and application for any of them and the goodwill attaching to any of them and any rights or forms of protection of a similar nature and having equivalent or similar effect to any of them which may subsist anywhere in the world;
"Personal Data" means as defined in the Data Protection Legislation;
"Supervisory Authority" means:
a) an independent public authority which is established by a Member State pursuant to Article 51 GDPR; and
b) any similar regulatory authority responsible for the enforcement of Data Protection Legislation
"User" means a user of the Website and/or any Services or features provided through the Website, including Volunteers;
"User Account" means each User’s account with us which contains the User’s personal information including but not limited to their name, address, email address, business name, postcode and sector, and may include additional optional personal information such as gender, ethnicity, disability / health condition and business data; and
"Volunteer" means a company or a person with certain business expertise registered with us that uses the Website to provide the Services.
2.2 In these Terms (unless the context requires otherwise):
a) the words "including", "include" or "in particular" shall be deemed to be followed by the words “without limitation”;
b) words in the singular include the plural and in the plural shall include the singular;
c) headings and any descriptive notes are for ease of reference only and shall not affect the construction or interpretation of these Terms; and
d) reference to any legislative provision shall be deemed to include any statutory instrument, by-law, regulation, rule, subordinate or delegated legislation or order and any rules and regulations which are made under it, and any subsequent re-enactment or amendment of the same.
2.3 These Terms shall apply to all User’s access to the Website and use of the Services.
3. About Us
3.1 This Website (and all Services provided through Website) are operated by Digital Boost Upskilling Ltd, a company registered in England and Wales under company number 10187293. We are a subsidiary of Founders4Schools, a registered charity with registered charity number 1162197. Both our and Founders4Schools registered office address is 22 Chancery Lane, London, WC2A 1LS. In these Terms, "we", "us", "our" and "Digital Boost" means Digital Boost Upskilling Ltd.
3.2 If you have any comments, questions or complaints about us, the Website or our Services, you can write to us at Digital Boost Upskilling Ltd, 22 Chancery Lane, London, WC2A 1LS or contact us through the "Contact" webpage on the Website.
4. Access and Content
4.1 The Website provides a means to enable individuals, who are seeking support to build their business skills (or those of their teams), to be connected with Volunteers or, from time to time, other third parties that are supporting Digital Boost (“Supporters”). We do not provide advisory services, rather we are a technological service provider that uses an electronic platform to provide the Services.
4.2 Access to, and use of, the Website and our Services are free of charge. You will need to set up a User Account. Where we are required to contact you in relation to your use of the Website or our Services, or in relation to your User Account, we will contact you via the email address that you provided when setting up your User Account.
4.3 We make available to you the Website and our Services on an ‘as is’ basis. The Services are delivered by independent Volunteers and, from time to time, Supporters, free of charge. We do not directly supply the Services and act solely as a facilitator connecting you with those providing the Services. As the Services depend on provider availability, services may become unavailable without prior notice and sessions may be rescheduled, postponed, or cancelled at short notice. We do not guarantee that the Website or our Services, nor any of the content made available through the Website or our Services, will be available or be uninterrupted. Access to the Website and/or any Service may be suspended, restricted or terminated at any time (see sections 16 and 17 of these Terms). We can change, modify, substitute or remove any information made available through the Website or any Services at any time to reflect changes to our users’ needs and our business requirements.
4.4 You are also responsible for ensuring that all persons who access the Website or any Services through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
4.5 Although we make reasonable efforts to update any information made available through the Website or as part of the Services, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. Use of the Website and any Services is strictly at your own risk.
4.6 By creating a User Account, you warrant that you are 18 years of age or older and have the legal authority to enter into these Terms and are acting for business purposes.
4.7 Volunteers are deemed Users for the purposes of these Terms. All Users must comply with the Community Guidelines. By accessing the Website as a Volunteer and agreeing to provide the Services, you acknowledge that your participation is at our sole discretion and is subject to eligibility criteria that we set and update from time to time. We reserve the right to review or revoke your status as a Volunteer at any time.
5. Security
5.1 You will be asked to set-up a password and username in order to access the Services provided through the Website.
5.2 You are solely responsible for maintaining the confidentiality of your password and username and must not disclose it to any third party. You are responsible for all activities that are carried out under your password and username. We do not have the means to check the identities of people using the Services and will not be responsible for losses suffered by you where your password and/or username is used by someone else unless this is due to our negligence.
5.3 We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms, or for any other reason in our sole discretion.
5.4 You agree to let us know immediately by email if you become aware of or suspect any unauthorised use of your password or user name by sending an email to contact@digitalboost.org.uk.
6. Your Conduct and Standards of Use
6.1 You agree that you will not use the Website or our Services:
a) in any way that breaches any applicable local, national or international law or regulation;
b) for personal use as a consumer; access to the Website and the Services are delivered by providers, on a free of charge basis, and intended for business purposes only;
c) in any way that is unlawful or for a fraudulent purpose or has any unlawful or fraudulent purpose or effect;
d) for the purpose of harming or attempting to harm any individuals in any way;
e) to bully, insult, intimidate or humiliate any person;
f) to send, knowingly receive, upload, download, use or re-use any material which does not comply with the standards set out in section 10 (User generated content, your content and content standards);
g) in any way that interrupts, damages, impairs or renders the Website less efficient;
h) to post any content that belongs to someone else;
i) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
j) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers; spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
k) in any way that is not in line with our Community Guidelines, which are shared as part of the onboarding process; and/or
l) to sell your services, as this is a voluntary community
6.2 You also agree not to access without authority, interfere with, damage or disrupt:
a) any part of the Services or the Website;
b) any equipment or network on or through which the Services or the Website are provided, hosted or stored;
c) any software used in the provision of the Services or the Website; or
d) any equipment or network or software owned or used by any third party in connection with the Services or the Website.
6.3 If we believe that you are using the Website or our Services to do any of the above, or otherwise misusing the Website or our Services, we can suspend, restrict or terminate your access to the Website or our Services (in whole or part) at any time. This will not limit our right to take any other action against you that we consider appropriate to defend our rights or those of anyone else. We reserve the right to suspend, restrict or terminate your access to the Website or Services for any reason in our sole discretion, without liability to you.
7. Data and Data Privacy
7.1 Your Personal Data will be processed in accordance with our Privacy Policy, which can be found on our website.
8. Our Intellectual Property and how you can use our Materials
8.1 You acknowledge and agree that we are the owner or the licensee of all Intellectual Property Rights in the Website and, save to the extent provided otherwise in section 10 (User generated content, your content and content standards), in the material published on the Website. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You do not acquire any right in or to the Website or the material published on the Website except as expressly specified under these Terms.
8.2 You may print off one copy, and may download extracts, of any page(s) from the Website for your own use and you may draw the attention of others within your organisation to content posted on the Website.
8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
8.4 Our status (and that of any identified contributors) as the authors of content made available through the Services must always be acknowledged.
8.5 You must not use any part of the content made available through the Services for commercial purposes without obtaining a licence to do so from us.
8.6 If you print off, copy, download, share or repost any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
9. Third Party Websites and Links
The Website or materials provided through the Website may include links to other websites, apps or material which are beyond our control and which are owned and controlled by third parties. We are not responsible for the content on these links, the internet or World Wide Web pages or any other site or app outside the Website. Where the Website contains links to other sites or apps or materials provided by third parties, these links are provided for your information only. These links are provided as a courtesy to our Users and are not administered or verified in any way by us. Such links are accessed by you at your own risk and we make no representations or warranty about the content of such websites or apps and cannot be held liable for the content and activities of these websites or any losses you suffer as a result of accessing or using such third party websites. We may provide links to third party websites or apps that use cookies on users to collect data and/or to solicit personal information. As a result, we strongly recommend that you read the privacy policies and terms of use of any third party websites or apps prior to using them.
10. User Generated Content, Your Content and Content Standards
10.1 The Website and the Services may include information and materials uploaded by other Users of the Website and the Services. This information and these materials have not been verified or approved by us. The views expressed by other Users do not represent our views or values. If you wish to complain about information and materials uploaded by other Users please contact us by emailing contact@digitalboost.org.uk.
10.2 For any and all material (including data, photographs, images, sound and text) that you send, upload, share or otherwise contribute to the Website, including as part of the Services or in any feedback, or when you make contact with other Users ("User Content"), you must comply with the Content Standards set out in this section 10.
10.3 You represent and warrant that:
a) you are entitled to grant the licence granted to us under section 10.7 below;
b) the User Content does not, and our use of it (including as contemplated by the licence under section 10.7) will not, infringe any third party’s intellectual property rights, other proprietary rights or rights of privacy;
c) the User Content does not, and our use of it (including as contemplated by the licence under section 10.7) will not violate any applicable law, including regarding anti-competition, anti-discrimination or false advertising; and
d) any User Content you upload complies with the Content Standards set out in sections 10.8 and 10.9 below.
You will be liable to us and indemnify us for any breach of the warranty included in this section 10.3. This means you will be responsible for any loss or damage we suffer as a result of your breach of the above warranties.
10.4 We have the right to:
a) remove any User Content if, in our opinion, that User Content does not comply with these Terms or for any other reason; and
b) disclose your identity where necessary to a third party who claims that User Content on our Website constitutes a violation of their intellectual property rights, or of their right to privacy.
10.5 You are solely responsible for securing and backing up your User Content.
10.6 We will consider any content you upload to the Website or share with our Volunteers in any form to be non-confidential.
10.7 You grant us and all Users a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable licence to use, sub-license, store, reproduce, distribute, prepare derivative works of, display, and perform any User Content and make such User Content available to third parties for the following purposes:
a) in connection with the Website and the performance of the Services;
b) for the publication of feedback on Digital Boost to be shared with other Users; and
c) to promote the Website and the Services (in any manner and via any media).
10.8 All User Content must:
a) be accurate (where it states facts);
b) be genuinely believed (where it states opinions); and
comply with applicable law in the England and Wales and in any country from which it is posted;
10.9 The User Content must not:
a) contain any material which is defamatory of any person;
b) contain any material which is obscene, offensive, hateful or inflammatory;
c) bully, insult, intimidate or humiliate any person;
d) promote sexually explicit material;
e) include child sexual abuse material;
f) promote violence;
g) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
h) contain any advertising, or any political or religious message;
i) infringe any copyright, database right, trade mark or any other Intellectual Property Right of any other person;
j) be likely to deceive any person;
k) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
l) promote any illegal activity;
m) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
n) be likely to harass, upset, embarrass, alarm or annoy any other person;
o) be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
p) give the impression that it emanates from us, if this is not the case;
q) contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
r) advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; and/or
s) contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
10.10 When we consider that a breach of these Content Standards has occurred, we may take such action as we deem appropriate.
10.11 Failure to comply with these Content Standards constitutes a material breach of these Terms and may result in our taking all or any of the following actions:
a) immediate, temporary or permanent withdrawal of your right to use the Website;
b) immediate, temporary or permanent removal of any User Content uploaded by you to the Website;
c) issue of a warning to you;
d) legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach, or take any other legal action against you; and/ or
e) disclose such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
10.2 We exclude our liability for all action we may take in response to breaches of these Content Standards. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
11. Illegal Content
11.1 In this section, “Illegal Content” means terrorism content, child sexual exploitation and abuse content, and any other illegal content that amounts to an offence, including content relating to assisting suicide, threats to kill, public order offences, harassment, stalking and fear or provocation of violence, drugs and psychoactive substances, firearms and other weapons, assisting illegal immigration, human trafficking, sexual exploitation, sexual images, proceeds of crime, fraud, financial services, foreign interference, animal welfare and offences relating to being involved in committing any of these offences (known as inchoate offences).
11.2 Users must not upload, share, or display any Illegal Content (see also section 10 (User Generated Content, Your Content and Content Standards) and our Community Guidelines).
11.3 Digital Boost’s approach to Illegal Content is as follows:
a) Any User Content uploaded to the Resource Centre is reviewed by us prior to publication. Any User Content that is identified as Illegal Content or otherwise in violation of these Terms or the Community Guidelines will not be published.
b) If any Illegal Content is presented during a live virtual session, we remove the Illegal Content immediately and will not upload or share the recording of that session.
c) Any User Content reported to Digital Boost to be inappropriate will be reviewed against these Terms and the Community Guidelines. If Digital Boost determines that it is Illegal Content, it will be removed within 72 hours. Where appropriate, Digital Boost may notify Users who may have been impacted by such content.
d) If a User is found to have engaged in Illegal Content or otherwise violated these Terms and/or the Community Guidelines, their access to the Website will be paused. Such Users will be notified and will have the right to appeal the decision.
11.4 Digital Boost reserves the right to take any further action it deems necessary in respect of Illegal Content, including reporting the matter to relevant authorities.
11.5 You can report or complain about the following content and behaviours:
a) Content you consider to be illegal.
b) When you think we are not dealing with illegal content or activity as we should.
c) Where you think our content reporting systems and processes do not easily let Users report content they believe to be illegal.
d) When you think we have insufficiently considered the importance of protecting Users' rights to freedom of expression or privacy.
e) Where your content has been taken down on the basis that it is illegal.
f) Where we have given you a warning, suspended, banned or restricted you in any way as a result of your content which we consider to be illegal content.
g) Technology we use results in your content being taken down, access-restricted or deprioritised and you think the technology has been used in a way not set out in these Terms.
12. User Blocking and Restrictions
12.1 The Website offers the functionality that allows Digital Boost and/or Users to block or restrict interactions with other Users. Users should use this feature responsibly and not in a way that would harass, discriminate or be otherwise inappropriate. By using this feature, you acknowledge and agree that:
a) Blocking or restricting another user may limit or prevent access to User profiles, content, and communications;
b) Digital Boost reserves the right to block or restrict any User at its sole discretion, for any reason, without liability for any consequences arising from such action;
c) Digital Boost may investigate any situation involving the use of blocking and/or restriction features or any other circumstances where Digital Boost deems investigation necessary;
d) The Website does not actively monitor, intervene in, or reverse blocking or restriction decisions made by Users, although Digital Boost may review situations as described in (c);
e) The use of blocking or restriction tools must be consistent with these Terms, and any misuse (including but not limited to targeted harassment, discrimination, or bad-faith use) may result in suspension or termination of your account; and
(f) We shall have no liability for any consequences, direct or indirect, arising from your decision to block or restrict another User, or from being blocked or restricted by another User.
13. Use of Artificial Intelligence
13.1 The Website uses artificial intelligence (“AI”) technologies to improve, support and enhance the provision of the Services. This may include, but is not limited to, using AI to analyse and evaluate which Volunteers, resources and events would be most appropriate for each User, measuring quality, and analytics. By accessing the Website and using the Services, you acknowledge and consent to Digital Boost’s use of AI.
14. Liability
14.1 The material provided through the Services is provided on a voluntary basis and free of charge, for information only, and you should seek specialist advice before applying it to your specific situations. We make no representations, warranties or guarantees, whether express or implied, that the content on our Website and/or the Services provided are accurate, complete, up to date or that they are free from harmful material.
14.2 Under no circumstances will we, our Volunteers or our partners be liable to you for any decisions you take as a result of accessing the Services.
14.3 Notwithstanding any other provision in these Terms, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, fraud or fraudulent misrepresentation.
14.4 We exclude all implied conditions, warranties, representations or other terms that may apply to the Services, the Website or any content on the Website.
14.5 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, which arises under or in connection with:
a) use of, or inability to use, the Services or the Website; or
b) use of, or reliance on, any content displayed on the Website.
14.6 In particular, we will not be liable for (either directly or indirectly):
a) loss of profits, sales, business, or revenue;
b) business interruption;
c) loss of anticipated savings;
d) loss of data;
e) loss of business opportunity, goodwill or reputation; or
f) any indirect or consequential loss or damage.
14.7 Subject always to section 13.6 our maximum liability to you whether in contract, tort (including negligence) or otherwise is limited to £100. You acknowledge that the Services are provided free of charge and agree that the aforementioned limitation on liability is fair and reasonable in the circumstances.
15. Viruses and Errors
15.1 We do not guarantee that the Website will be secure or free from bugs or viruses, nor that its operation or provision of the Services will be error free. You are responsible for your own virus protection processes.
15.2 You are responsible for configuring your information technology, computer programmes and platform to access the Website and receive the Services. You should use your own virus protection software.
15.3 You must not misuse the Website or the Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website are stored or any server, computer or database connected to the Services. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website and receive the Services will cease immediately.
16. Linking to our Website
16.1 You may link to our home page of the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
16.2 You must not:
a) Establish a link to the Website or Digital Boost in any website that is not owned by you;
b) (unless with our prior written authorisation) frame the Website or Digital Boost on any other site; and
create a link to any part of the Website other than the home page.
16.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
16.4 We reserve the right to withdraw linking permission without notice.
16.5 The website in which you are linking must comply in all respects with the standards set out in sections 10.8 and 10.9.
17. Suspension Or Modification
17.1 We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We reserve the right, at our sole discretion, to change, alter, withdraw, restrict, suspend or indefinitely close the Website and/or your access to the Services for business and operational reasons. From time to time, we may also restrict access to some or all parts of the Services and/or the Website.
18. Termination
18.1 These Terms shall exist for so long as you use the Website and access the Services. However, you may terminate your agreement with us at any time by deactivating your User Account and ceasing to access the Website.
18.2 We are entitled to terminate our provision of the Services to you or your licence to use the Website and/or Service, with immediate effect, by disabling your User Account, at our sole discretion.
19. Variations
19.1 We reserve the right, in our sole discretion, to vary these terms at any time. We will notify you of any changes by emails and/or through the Website and the date of the most recent revisions will appear at the top of this page.
19.2 If there is any inconsistency between our Privacy Policy and these terms, the Privacy Policy shall prevail.
20. Assignment
20.1 You may not assign, sub-licence or transfer in any other way your rights and obligations under these Terms of use to any third party.
20.2 We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
21. Invalidity
21.1 If any part of these Terms are disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply to the maximum extent permitted by law.
22. Waiver
No failure or delay by us to exercise any right or remedy provided in these Terms or by law shall constitute a waiver of that or any right or remedy, nor shall it preclude or restrict the further exercise of that or any right or remedy. No single or partial exercise of such remedy shall preclude or restrict the further exercise of that or any other right or remedy.
23. Governing Law and Disputes
These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and any proceedings resulting out of these Terms, and any non-contractual obligations arising out of them, the Privacy Policy, Services and/or the use of the Website shall be held in the Courts of England and Wales.
24. Agency
Nothing in these Terms shall be construed as creating, in any form, an agency relationship between Digital Boost and Users.
Issue Date of Privacy Notice: 7 November 2025